At Ruby’s Desires we take great pride in making customer satisfaction our number one concern!

We want you to be happy with every purchase that you make. However, due to the nature of the product, all sales are final. We do carefully and sanitarily test each vibrating item before it is shipped to ensure you receive a product in great working condition.

Some products have a warranty issued from the manufacturer. We will gladly assist you with manufacturer warranty information if applicable.


Our items are kept in inventory as much as possible, however we carry over 8000 different styles and designs and not all of these can be stocked at all times.

Unless an expedited service is requested, your order should ship approximately 2-7 business days after you’ve placed your order.

Typical “in transit” time is approximately 2-3 days.